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Customer Care
Employee Benefits Management Cobra HIPAA Administration
To bring additional value to
our clients, we provide employee benefits management and
other benefit administration services to ease our clients' burden and
cost, such as:
Customer Service is Our Differential Advantage
A few of the complimentary services we offer include:
- Staying on constant alert for new or increasingly popular benefit products
as they become available, reviewing them fully and making recommendations
when appropriate
- Educating employers about the difference in the new products available,
such as deductible options and co-insurance levels
- Ensuring employers understand the liabilities associated with COBRA
coverage
and the Health Insurance Portability Laws (HIPAA)
A Single Source Solution Serves You Best
The advantages to
our
single source solution for business insurance and employee benefit
programs include:
-
One place to call for
all
your service needs
- We know most available
policies and can combine them to suit your specific needs
- You can receive price discounts for combining
policies with same carrier
- We provide useful HR
data about
the
competitive job market, including:
- Information on what other employers
in similar industries are covering
- How employers competitively attract and retain the best people
- What the average employer of similar
size is providing as medical coverage
- What deductible size is
generally accepted
- What are
average
out-of-pocket costs
- What additional benefits are being offered
Membership Has Its Privileges
One of our differential advantages is that we are a member of the
Strategic Independent Agents Alliance (SIAA), an
association of 2,000 independent agents that pool their resources to act as
a buying group with more than $4 billion in premium potential.
As an SIAA member, we can provide price breaks and attain special policies
for our customers, and ensure equitable
contracts with the carriers. We also have the ability to consult with a
network of peers offering a broad range of knowledge and experience, which
helps us verify we are providing the most appropriate and cost-effective solutions for any given situation.
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